Complete Experience Management Platform.

We help companies generate incredible experiences at multiple levels through a powerful ecosystem of solutions focused on experience management, from customers to employees. Connected, integrated, in real time.

We help companies make more assertive decisions.

Inovyo Customer Experience

Customer Experience

Your complete customer experience management platform using NPS, CSAT and CES metrics. Get to know your customer throughout the consumption journey, with depth and agility, customized for you and relying on a powerful BI solution. Create in your customers passion for your brand.

Employee Experience

Experience management platform for your employees. Transform your team into ambassadors for your brand.

Inovyo Knowlytics

Knowtics

Customer experience analysis by managing your CRM data and information available on the web. Accurate Analytics.

POWERFUL AND EFFICIENT METRICS

We use the main metrics for measuring and managing experience

NPS: Net Promoter Score. Used as the top CX metric by 95% of the world’s top 500 companies. Simple and efficient, it measures your customers’ loyalty to your brand.

CSAT: Customer Satisfaction Score. Satisfaction metric with the main services and products offered by your company. Powerful tool used in conjunction with NPS.

CES: Customer Effort Score. An understanding metric of how many your customers struggle to relate to your brand, such as making a purchase.

SECTORS

Whatever your industry, we bring our Experience Management solutions to your organization

REAL ESTATE

RETAIL

FINANCIAL

EDUCATION

HEALTH

TRAINING

Brands that trust us!

Generate real-time insights from your customers and market to design competitive strategies

Create the Customer Experience Management culture across your organization

Real-time detracting/dissatisfied customer alerts, allowing you to interact in real-time directly from our platform, solving problems, and making your customers happy!
Customized surveys for your brand, bringing your customer a closer and more unique experience. Results delivered in real time, in personalized dashboards, designed and thought for your organization.
Daily, weekly and/or monthly reports, containing the main CX KPI’s of your company, sent directly to the email box of the main managers of your organization, in an intelligent and automated way!

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Inovyo Survey Club

Criamos um clube de pesquisas.

Possuímos milhares de pessoas engajadas e prontas para responder suas perguntas, testarem seus produtos, suas marcas e suas idéias.

De forma rápida, confiável, conectada com você.

CAMPINAS

Swiss Park Office
Bloco Santis

Av. Antônio Artioli, 570, sl 120
13049-253 • Campinas/SP • Brazil

+55 19 3278-4490
+55 11 98831-6227

SÃO PAULO

Cidade Jd. Corporate Center
Capital Building

Av. Magalhães de Castro, 4800, Torre 1, Cj. 162
05676-120 • São Paulo/SP • Brazil

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