Complete Experience Management Platform.
We help companies generate incredible experiences at multiple levels through a powerful ecosystem of solutions focused on experience management, from customers to employees. Connected, integrated, in real time.
We help companies make more assertive decisions.
Customer Experience
Your complete customer experience management platform using NPS, CSAT and CES metrics. Get to know your customer throughout the consumption journey, with depth and agility, customized for you and relying on a powerful BI solution. Create in your customers passion for your brand.
Employee Experience
Employee Experience
Experience management platform for your employees. Transform your team into ambassadors for your brand.
Knowtics
Customer experience analysis by managing your CRM data and information available on the web. Accurate Analytics.
POWERFUL AND EFFICIENT METRICS
We use the main metrics for measuring and managing experience
NPS: Net Promoter Score. Used as the top CX metric by 95% of the world’s top 500 companies. Simple and efficient, it measures your customers’ loyalty to your brand.
CSAT: Customer Satisfaction Score. Satisfaction metric with the main services and products offered by your company. Powerful tool used in conjunction with NPS.
CES: Customer Effort Score. An understanding metric of how many your customers struggle to relate to your brand, such as making a purchase.
SECTORS
REAL ESTATE
RETAIL
FINANCIAL
EDUCATION
HEALTH
TRAINING
Brands that trust us!
Generate real-time insights from your customers and market to design competitive strategies
Create the Customer Experience Management culture across your organization
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